Our Story

Caribbean rooted. Global by design.

Shaped across Colombia and the Caribbean, Sun Tixx grew from an event-technology idea into a broader commerce platform for the people and organisations creating experiences, culture and products.

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Where we started

World-class technology for markets too often underserved.

Sun Tixx began with a practical belief: organisers and experience businesses across the Global South should be able to access world-class event technology at an affordable operating cost.

Colombia and the Caribbean became the first validation markets. The Colombian platform launched in November 2011 as Taquilla Facil powered by Sun Tixx Colombia, with meaningful client adoption building from 2012 across tourism and events. The main Sun Tixx platform launched in the Caribbean in 2013, focused on concerts, parties, festivals, sport and other live experiences.

Those markets taught us to design around real customer behaviour: digital convenience, physical distribution, destination activity, live-event urgency and the realities of doing commerce where access and infrastructure are uneven.

Our mission now

Power the commerce behind the creative and experience economy.

Sun Tixx remains rooted in the Caribbean, with branches into Latin America and an outlook toward serving more of the Global South — particularly across Latin America and Africa — while remaining open to global opportunities.

Our current focus connects the commercial layers around events, sport, tourism, physical and digital products, virtual access, marketplace commerce, merchant tools, production and the digital infrastructure that ties them together.

The mission is not simply to sell more tickets. It is to help creators, organisers and experience businesses move from discovery to transaction, fulfilment and repeat customer relationships through infrastructure built for the markets we know.

The founding story

One idea. Three founding roles. Two starting markets.

Sun Tixx combined event-industry insight, technical execution and a commercial launch pathway in Latin America before scaling the model through the Caribbean.

Founder & CEO · Trinidad & Tobago

Jean-Marc Aimey

Originated the Sun Tixx concept from first-hand experience in events and the belief that underserved markets needed stronger, more affordable event technology. He shaped the business model and led the Caribbean commercial expansion.

Technology Co-Founder · Trinidad & Tobago

Jason Cox

Joined as the technology expert co-founder, turning the concept into the proprietary systems and technical foundation required to operate ticketing and access technology across multiple markets.

Founding Commercial Lead · Colombia

Alejandro Trujillo

Led commercial development in the founding Latin American market, helping launch Taquilla Facil powered by Sun Tixx Colombia and building the early client base across tourism and events.

Leadership & operations

The people behind regional growth and service.

Regional business development, partner coordination and customer operations were central to turning Sun Tixx's expansion into a dependable experience for organisers and audiences across the Caribbean.

Business Operations - Eastern Caribbean

Thia Harvey

Supported regional operations, partner coordination and organiser delivery across the Eastern Caribbean.

Customer Service & Administration

Joella John

Supported customer service, organiser administration and day-to-day coordination for ticket buyers and clients across the Sun Tixx experience.

A regional operating story

Validated across Latin America and the Caribbean.

Sun Tixx expanded by solving practical market problems rather than assuming one customer journey would fit everywhere.

Nov 2011

Colombia becomes the launch market.

Taquilla Facil powered by Sun Tixx Colombia launches the early platform around tourism and events.

2012

Client adoption validates the model.

The Colombian operation begins gaining meaningful customer traction, giving Sun Tixx an operating foundation before the Caribbean launch.

2013

The Caribbean platform launches.

Sun Tixx launches in Trinidad & Tobago with a strong focus on events, festivals, entertainment and sport.

Regional expansion

Caribbean offices extend the footprint.

Operations expand through offices in Saint Lucia, Saint Vincent and the Grenadines, and Grenada, alongside wider regional activity.

2016+

Physical distribution scales access.

Platform partnerships with IGT — now Brightstar Lottery — and the NLCB help connect online ticketing to a physical distribution network that grows to 1,700+ outlets.

2018

Business Technology recognition.

Sun Tixx is selected as a Champions of Business Business Technology finalist, recognising its proprietary technology, distribution model and regional operating footprint.

2023

Mobile ticketing surges after the pandemic.

As audiences return to live events, electronic and mobile ticketing adoption accelerates while Sun Tixx continues supporting customers who still need physical access points.

2026 →

Creative & experience commerce becomes the mission.

The platform expands across events, Marketplace products, merchant commerce tools, Vendor Pages, Print & Production and virtual access, with a Global South growth outlook across Latin America and Africa.

Sun Tixx Caribbean Limited 2018 Business Technology Finalist

Champions of Business · 2018

A Caribbean technology story recognised by industry.

Sun Tixx was selected as a finalist in the Trinidad and Tobago Chamber of Industry and Commerce Champions of Business Awards during the introduction of the Business Technology category.

The recognition captured a model already combining proprietary technology, online ticketing, physical distribution and regional operating experience.

Read the 2018 finalist profile ↗

From electronic ticketing to creative and experience commerce.

The story is a progression from solving access, to solving distribution, to connecting more of the commercial journey around the people and organisations creating experiences and products.

That is why the current platform can support live events, sport, tourism, creative products, merchant commerce, virtual access and physical production without losing the ticketing expertise that started it.

EARLYElectronic ticketingDiscover · buy · enter

EXPANDPhysical distributionOnline + in person

NOWCreative & experience commerceSell · get paid · produce · grow

Press & milestones

Documenting the market as it changed.

Selected coverage and historical profiles help preserve the operating context behind the platform's evolution.

2018 · Newsday

Sun Tixx Caribbean Ltd — Business Technology finalist profile

A historical profile of the platform's regional ticketing model, proprietary technology and founders.

Read source ↗

2023 · Trinidad Guardian

E-tickets surge post pandemic

Coverage of the acceleration of electronic ticketing and the continuing need to serve customers outside purely online channels.

Read source ↗

Company archive · LinkedIn

Sun Tixx Caribbean company history and updates

The company page preserves earlier positioning, locations, services and selected operational updates from the ticketing era.

Open archive ↗

Press coverage can be republished in Field Guide as original Sun Tixx summaries with source links, rather than copying third-party articles.

The operating thesis

Culture, sport, tourism and creativity already move people. We build the commerce around them.

That can mean a ticket, a product, a destination experience, a gated virtual stream, a printed wristband, an invoice, a vendor storefront or a branded platform — depending on what the customer is trying to buy.

DiscoverSellGet PaidProduceGrow